Terms of service

HearthVale Terms of Service

These terms apply to purchases made at hearthvaleus.shop. Please read the product details and store policies before placing an order.

Orders and payment

Provide accurate contact and delivery information when ordering. Prices are displayed in U.S. dollars. Applicable shipping charges and taxes are shown at checkout before payment. Orders are subject to product availability and successful payment. If we cannot fulfil an order, we will contact you and refund any payment taken for the cancelled items.

Products and use

Follow the product packaging and usage instructions. Product photographs are for presentation; packaging may vary. Do not open the individual repellent pouches or use the product contrary to its label instructions.

Shipping and returns

U.S. orders have a $6 USD flat shipping fee. See our shipping policy for more information. Purchases are covered by our 60-day return and money-back guarantee.

Privacy

Our privacy policy explains how customer information is collected and used.

Website use

Do not misuse this website, interfere with its operation or use it for fraudulent transactions. If a product description or price contains an error, we will contact you before making any material change to your order and offer cancellation and a refund where appropriate.

Customer support

Email iankaplan119@gmail.com for assistance. Nothing in these terms removes rights or remedies that cannot be excluded under applicable consumer law.